If a new window with a PDF does not open after pressing the button, we will be happy to help you. Simply send us an e-mail with your name and address, the desired shipping partner (DHL or GLS) and the number of packages to info@kleiderstiftung.de and we will send you the appropriate number of shipping labels.

Thanks to the input of your e-mail address we will inform you about the receipt of the packages, the further course of the clothing donations and generally about our projects. Entering your sender's address primarily enables us to assign the parcel in the course of secure delivery and processing of incoming donations. For this purpose we store the information. Furthermore, we occasionally use your data in accordance with Art. 6 para. 1 lit. f) DSGVO for the purpose of advertising donations based on considerations of interest.

You can, of course, object to any type of processing at any time at info@kleiderstiftung.de, except for processing to which we are obliged by applicable law. You can find our data protection details here.

If you want to send us a package of clothing donations, but you don't have a printer to print the shipping label, you can still create the label. You will find a QR code on it. You can show this with a smartphone directly in the DHL or GLS store and the employees will print out the shipping labels on the spot.

All packages arrive at our warehouse in Helmstedt. There, the packages are unloaded, opened and sorted by hand. We have different aid projects with different needs. Therefore, the donations are allocated to the individual projects. Everything that cannot be assigned to an aid project is sold to finance our work in compliance with the ethical standards of FairWertung e.V.. We do not recycle. Therefore, we do not collect broken, dirty, worn-out clothing or textile remnants.

In principle, all textiles can be handed in as long as they are in good condition. This includes children's clothing, household laundry, sportswear and accessories for everyone. In addition, you can also donate laptops and smartphones. These will be refurbished by our partner Interzero and we will receive financial aid for our projects.

We do not accept the following items:

• Food, toys, diapers
• medical equipment, bandages, hygiene products
• worn out shoes, rubber boots, inline skates and ice skates
• pillows, bedspreads, chair covers, etc.,
• glasses, brushes, soap articles, clothes hangers
• Travel bags and satchels
• Books

Overall, you can donate clothing and shoes for any season to us at any time. Whether fabric shoes or lined boots, bikini or down jacket, we are happy to accept all good condition clothing. Because of our logistics, we are set up to donate anti-cyclically, so we can help with suitable clothing donations at any time, anywhere in the world. We always have the ability to store donations that are not in season, so no clothes or shoes have to be disposed of just because they are not currently needed.

Here you can find drop-off points of our partners near you:

https://www.dhl.de/de/privatkunden/pakete-versenden/pakete-abgeben/filiale.html

https://www.gls-pakete.de/gls-paketshops

Unfortunately, we are unable to arrange for parcel pickup.

A package should weigh at least 10 kg and may weigh up to 31.5 kg (DHL) or 40 kg (GLS) and have the maximum dimensions of 60x60x120 cm. We ask that you pack as large packages as possible. This way you save us too high postage costs. For orientation: A well-filled moving box is about 15 kg.

Time and again, donors are unable to bring the packages to a store themselves. Unfortunately, our agreements with DHL or GLS do not provide for pick-ups. This would incur extra costs that we, as a non-profit organization, cannot afford. In principle, we have been told that DHL drivers, for example, will pick up packages if they are delivering other shipments, but we cannot guarantee this. It would therefore be safer and great for us if you could find a way to drop off the items, perhaps through acquaintances, family members or neighbors.

There is an "expiration date" on the bills, but it only refers to the QR code that DHL would use to print the bills. This means that this service is only offered for one month. Self-printed bills do not expire, they can still be used weeks or months later.

We offer professional solutions for

• charitable donations
• In-store collections
• Take-back systems

Feel free to contact us directly: 030/209669206

You are welcome to include discarded smartphones and tablets with your clothing and shoe donations (maximum two devices per package). If possible, they should still be in working order. Please reset the devices to factory settings and unlock them. This is the only way to ensure optimal further use and thus resource conservation. Our partner Interzero carries out data erasure according to high certified standards and recycles the devices. The clothing foundation receives financial aid for its projects for this.